Privacy Policy

English Version

Privacy Policy

Wyssn (hereinafter referred to as "we") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the service "Wyssn" (hereinafter referred to as "this Service").

1. Information We Collect

We may collect the following information:

1.1 Information Provided by Users

• Account information (email address, password, etc.)
• Payment information (credit card information, etc.) *We use Stripe, and card information itself is not stored on our servers
• Inquiry contents

1.2 Automatically Collected Information

• Usage logs (access time, frequency of use, etc.)
• Device information (device type, OS, etc.)
• Voice data (only when using the conversation support feature, promptly deleted after analysis)

2. Purpose of Using Information

We use the collected information for the following purposes:

• Providing, operating, and improving this Service
• Providing user support
• Processing usage fees
• Preventing unauthorized access

3. Disclosure of Personal Information to Third Parties

We will not provide personal information to third parties without the user's consent, except in the following cases:

• When required by law
• When necessary for the protection of the life, body, or property of an individual, and it is difficult to obtain the user's consent

4. Entrustment of Personal Information

We may entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In such cases, we will exercise necessary and appropriate supervision to ensure that the contractor manages personal information securely.

Main contractors:

• Cloud server providers
• Payment system providers (Stripe, Inc.)

5. Use of Cookies

We use cookies to enhance the functionality of this Service. Users can refuse to accept cookies by changing their browser settings, but in that case, some service functions may not be available.

6. Information Retention Period

We will retain personal information for the period necessary to achieve the purpose of use. However, if a retention period is specified by law, we will retain it in accordance with the relevant law.

7. User Rights

Users have the following rights with respect to us:

• Right to request disclosure of personal information
• Right to request correction, addition, or deletion of personal information
• Right to request suspension of use or erasure of personal information

If you wish to exercise the above rights, please contact us at the "10. Contact Information" below.

8. Information Security

We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and to otherwise ensure the safe management of personal information.

9. Changes to the Privacy Policy

We may change this Policy in response to changes in laws or changes in this Service. When changed, the revised Privacy Policy will be posted on this Service.

10. Contact Information

For questions or inquiries regarding this Policy, please contact us at:

Wyssn Privacy Department
Email address: naoi@langrics.com

11. Revision History

Established on March 24, 2025